User information
Logistics Express Operations, S.L.U, informs you that, in accordance with the provisions of the General Regulation (EU) 2016/679, on data protection, (RGPD) and the L.O.3/2018, on data protection and guarantee of digital rights (LOPDGDD), we will treat your data as we reflect in this Privacy Policy.
In this Privacy Policy we describe how we collect your personal data and why we collect it, what we do with it, who we share it with, how we protect it, and your choices regarding the treatment of your personal data.
This Policy applies to the processing of your personal data collected by the company for the provision of its services. If you complete any of our forms you must first accept the terms of this Policy and we will keep a record of that acceptance.
1. Responsible for the processing of your data
The data controller of the data collected on this website is:
Name: Logistics Express Operations
Corporate Name: Logistics Express Operations, S.L.U.
VAT NUMBER: XXXXXXXX
Address: Centro Transportes Malaga, C/ Luigi Cherubini 1, 29590 Campanillas, Malaga
Telephone: (+34) 951 650 500
e-mail: info@logisticsexpress.es
2. Purpose, legitimacy and conservation
We collect and process your personal data through the forms found on our website:
Contact with us
Purpose: To answer your requests for information, respond to your requests and answer your questions or doubts.
Legitimation: The processing is based on the unequivocal consent following the completion, acceptance and sending of the form.
Retention: Your data will be kept in our databases for a maximum period of 6 months, in case there has been no previous contact activity.
Become a customer
Purpose: To manage your registration as a client.
Legitimation: The processing is based on the performance of a contract.
Retention: The data will be retained as long as the User does not object to its processing or revoke the consent granted for this purpose.
Post comments
Purpose: To keep track of your comments on our blog.
Legitimation: The processing is based on the unequivocal consent following the completion, acceptance and sending of the form.
Retention: The data will be retained as long as the User does not object to its processing or until the comment is deleted from the blog.
Join our network
Purpose: To send you commercial information about our activities and services, including by electronic means.
Legitimation: The processing is based on the unequivocal consent given to us by the user when filling in the subscription form.
Retention: The data will be retained as long as the User does not object to its processing or revoke the consent granted for this purpose.
Request your shipment
Purpose: To manage the service quotation request.
Legitimation: The processing is based on legitimate interest.
Retention: Personal data will be retained for as long as necessary for the provision of the service.
Types of data collected
The types of data requested are:
Identification and contact information.
Professional data (if applicable).
We also automatically collect data about your visit to our website, as described in the cookie policy.
LOGISTICS EXPRESS OPERATIONS, S.L.U. does not collect data considered especially sensitive such as: race or ethnic origin, political opinions or religious or philosophical beliefs, trade union membership, health, sexual activity or sexual orientation, biometric or genetic data.
It is the responsibility of each user to provide true, accurate, complete and updated data and they alone shall be liable for any damage or harm, direct or indirect, that may be caused as a consequence of non-compliance with such obligation.
The user guarantees that the data provided are true, exact, complete and updated, being responsible for any damage or prejudice, direct or indirect, that could be caused as a consequence of the non-fulfillment of such obligation. In case the user provides data of third parties, he/she declares to have their consent and commits to transfer them the information contained in this clause, exempting LOGISTICS EXPRESS OPERATIONS, S.L.U. from any responsibility in this sense. Nevertheless, LOGISTICS EXPRESS OPERATIONS, S.L.U., will be able to carry out the verifications to verify this fact, adopting the due diligence measures that correspond, according to the data protection regulations.
5. User Responsibility
The user guarantees that he/she is older than fourteen (14) years old and that the data provided to LOGISTICS EXPRESS OPERATIONS, S.L.U. are true, exact, complete and updated. To these effects, the user is responsible for the veracity of all the data he/she communicates and will keep the information provided properly updated, in such a way that it corresponds to his/her real situation.
In the same way, he/she guarantees that he/she has informed the third parties from whom he/she provides his/her data, if he/she does so, of the aspects contained in this document. Likewise, he/she guarantees that he/she has obtained your authorization to provide your data to LOGISTICS EXPRESS OPERATIONS, S.L.U. for the indicated purposes.
In any case, the User will be responsible for the false or inaccurate information provided through the web, and for the damages, direct or indirect, that this may cause to LOGISTICS EXPRESS OPERATIONS, S.L.U. or to third parties.
6. Exercise of rights
As owner of the data, the user can send a letter to LOGISTICS EXPRESS OPERATIONS, S.L.U., to the address privacidad@logisticsexpress.es at any time and free of charge, to exercise the following rights:
- a) Right of Access:
You will have the right to be informed by LOGISTICS EXPRESS OPERATIONS, S.L.U. whether or not it is processing your personal data and, if so, to have access to such data and receive information on the purposes for which they are processed, the categories of data affected by the processing, the recipients to whom your personal data were communicated and the expected period of data retention, among other information.
- b) Right of Suppression and Opposition:
You have the right to request the deletion of personal data provided that the legal requirements are met or to object to the processing at any time, for reasons related to your particular situation, in case the processing is based on our legitimate interest.
- c) Right of Rectification:
You will have the right to request the rectification of inaccurate data concerning you when, among other reasons, such data are no longer necessary for the purposes for which they were collected.
- d) Limitation of processing and revocation of consent:
In certain circumstances (for example, in the event that the applicant disputes the accuracy of his or her data, while the accuracy of the data is being verified), he or she may request that the processing of his or her personal data be restricted and processed only for the purpose of asserting or defending claims.
You also have the right to revoke your consent at any time.
- e) Portability of your data:
You will have the right to receive the personal data you have provided to LOGISTICS EXPRESS OPERATIONS, S.L.U. in a structured, common and machine-readable format, and to be able to transmit them to another data controller without being prevented from doing so by the data controller to whom you have provided them, in the cases legally foreseen for this purpose.
- f) Automated individual decisions:
Likewise, in addition to the aforementioned rights, in case of automated decisions, including profiling, you will have the right to obtain human intervention by LOGISTICS EXPRESS OPERATIONS, S.L.U. and to express your point of view and challenge the decision.
- g) Others:
No international transfers are made, but in the event that personal data is transferred to a third country or international organization, you have the right to be informed about how you can access or obtain a copy of the appropriate safeguards relating to the transfer.
Finally, we inform you that you may file a complaint regarding the protection of your personal data before the Spanish Data Protection Agency (www.aepd.es), when the interested party considers that LOGISTICS EXPRESS OPERATIONS, S.L.U. has violated the rights that are recognized by the applicable regulations on data protection.
The term to exercise your right, as interested party, will be one month from the receipt of the request, which may be extended for two more months in cases of complexity or number of requests received.
7. Security measures
LOGISTICS EXPRESS OPERATIONS, S.L.U. will treat the User's data at all times in an absolutely confidential way and keeping the mandatory duty of secrecy regarding them, in accordance with the provisions of the applicable regulations, adopting for this purpose the necessary technical and organizational measures to ensure the security of your data and avoid its alteration, loss, treatment or unauthorized access, taking into account the state of technology, the nature of the data stored and the risks to which they are exposed.
8. Acceptance and consent
The User declares to have been informed of the conditions on personal data protection, accepting the content of this Privacy Policy.
9. Obligation to provide data
The data requested in the forms are, in general, mandatory (unless otherwise specified in the required field) to fulfill the purposes for which they are being collected.
Therefore, if you do not provide them or do not provide them correctly, your requests cannot be fulfilled, without prejudice to the fact that you may freely view certain contents of our website.
10. Privacy Policy Update
We strive to continually improve our services, processes and the protection of the rights of data subjects, therefore we reserve the right to revise this privacy policy at any time we deem appropriate, in which case it will be communicated to users. Please check back regularly to read the most recent version of the Privacy Policy.
Last update 10/05/2023
